Privacy notice

Last updated: September 2026

This notice covers the website venoqauto.de and the VenoqAuto app. The controller within the meaning of the General Data Protection Regulation (GDPR) is the provider named in the imprint.

1. This website

The site is deliberately plain. It loads no fonts, maps, videos or analytics from third parties. No cookies are set and your behaviour is not analysed. That is also why there is no consent banner: there is nothing that would require consent.

2. Server logs

When you open the site, your browser transmits technically necessary data to the hosting provider, including IP address, date and time, the address requested and the browser identifier. This data is required to deliver the page and serves operational security. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in secure operation). It is not combined with other data.

3. Getting in touch

If you contact us by email or phone, we process your details solely in order to deal with your enquiry. The legal basis is Art. 6(1)(b) or (f) GDPR. We delete the data as soon as it is no longer needed and no statutory retention periods apply.

4. The VenoqAuto app

This is the most important section, so it is set out in full:

• All data stays on your device. Vehicles, customers, contracts, photos, receipts and reports are stored locally only. There is no server operated by us to which they are transferred.
• There is no user account. You do not register with us and you do not store a password with us.
• We collect no usage data. The app contains no analytics or advertising components and sends no usage statistics.
• You create your own backups and store them wherever you choose. They can be encrypted. We have no access to them.

5. When you share something yourself

The app never sends anything on its own. It does offer you share buttons: sending an offer by WhatsApp or email, saving a backup, handing a vehicle photo to an AI service for touch-up. The moment you do that, this one file leaves your device, and the terms and privacy policy of the service you picked apply. The app has no connection to those providers, no contract with them and no access to your account there. You decide for every single picture whether and where it goes.

Please keep in mind what is visible on the picture or in the document — a number plate, an address or a customer name usually has no business being with an outside service.

5a. App Store, subscription and beta (TestFlight)

The app is offered through Apple's App Store. Purchase, subscription, payment and cancellation are handled entirely through your Apple account. We receive no payment data, name or address, only anonymous sales figures from Apple. Apple's privacy policy applies.

If you join the beta via TestFlight, Apple shares with us your name and the email address you were invited with, as well as feedback and crash reports you send through TestFlight (possibly including a screenshot and device details). We use this only to invite you to the beta and to improve the app (Art. 6(1)(b) and (f) GDPR) and delete it when the beta ends or you leave.

6. If you use the app commercially

If you process your own customers' data in the app, you are the controller within the meaning of the GDPR, not us — the data never leaves your device. A data processing agreement is therefore not required. Remember to protect your device with a passcode or Face ID and to keep backups safe.

7. App permissions

• Camera — to photograph vehicles, registration documents and receipts.
• Photos — to pick existing images and to save images the app creates, where you ask for it.
• Calendar — only if you want to sync appointments with the device calendar.
• Notifications — only for your own reminders about deadlines and appointments.

Each permission is requested only when the matching feature is used, and can be withdrawn at any time in the device settings.

8. External requests made by the app

Individual features retrieve public sources at your request, for example the official exchange rate published by the German customs administration for the customs calculator. No identifier of yours is transmitted. Services that require their own access are only active if you have entered access details yourself.

9. Your rights

You have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection (Art. 21). Please contact the address given in the imprint. You also have the right to lodge a complaint with a data protection supervisory authority.

10. Changes

We update this notice when the features of the app or the legal situation change. The version published here applies.